 7 years ago |
Kendall , a member from Lethbridge, wrote: |
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 I love supporting local Lethbridge shops! Especially home decor and apparel. When I heard Urban Cowgirl had items in your store, I just had to check it out. I visited today (April 22) and was really disappointed in my experience. Despite all of the cute stuff and great selection of items the lack of customer service was very disappointing. As a new store this should be a priority and I can truthfully say I will not come back. When we entered we were the only people in the store. Other than the lady working chatting with a gentleman. We figured she would acknowledge us as we approached the counter.. no. She did not acknowledge us until I went to pay for the item I grabbed. We were in the store for over 20 minutes, I tried on several different kimonos and not once did she offer to help us. It was disheartening that the only time she acknowledged me was after I had made a $60.00 purchase. I will be shopping directly from the local talent rather than coming by. Two other groups came in while we were shopping and had the same lack of acknowledgment. Very disappointed, but love my kimono from Urban Cowgirl. 
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1120 1 Ave South
Lethbridge, Alberta T1J 4S9
403-942-1424 | phone
403-308-1501 | cellular
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